Shipping policy

We aim to prepare and dispatch orders as quickly as possible.

Order Processing

Orders are processed after payment has been successfully received.

Processing and delivery times displayed on our website are estimates unless expressly stated otherwise.

During sales, promotions, public holidays and other busy periods, processing or delivery may take longer.

Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please check your name, address, postcode and other delivery details carefully before submitting your order.

If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or dispatched.

Delivery

Delivery times may vary depending on your location and the delivery provider.

Where tracking is available, tracking information will be provided after dispatch.

Dazzle Jewellery will assist with delivery issues where reasonably possible. Any rights you have under Australian Consumer Law remain unaffected.

Lost or Delayed Parcels

If your parcel appears significantly delayed or lost, please contact us so that we can investigate the matter with the delivery provider.

Please include your order number when contacting us.